Privacy & Security
Information we collect when you register and how we use it
Extreme Supplies Ltd is seriously committed to the privacy and security of your personal information. When you order, we need to know your name, e-mail address, delivery address, the credit or debit card number, card's expiry date and the card's registered address. This allows us to process your orders and to notify you of the status of your order. We also ask for your contact number so that we can contact you if there is a problem with your order. If there is a delivery problem we sometimes give the number to our carriers so they can contact you to arrange delivery. We may also use the information we collect to send you our monthly catalogue and e-mail you special offers, changes to the website and other valuable information. If you would rather not receive our catalogue please call our main telephone number or uncheck the 'catalogue' box in your User Profile. If you do not wish to receive our e-mail promotions please uncheck the 'E-Weekly E-mails' box in your My Personal Details page when logged in or use the unsubscribe link on any marketing e-mail you receive.
Will Extreme Supplies disclose the information it collects to outside parties?
We do not sell trade or rent your personal information to others. We may choose to do so in the future with reputable third parties, but you can tell us not to by sending a blank e-mail message to firstname.lastname@example.org. (If you use more than one email address to shop with us, send this message from each e-mail account you use). Extreme Supplies Ltd may also provide aggregate statistics about our customers; sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
How do we protect customer information?
Extreme Supplies Ltd use many different industry standard security techniques to safeguard the confidentiality of your personal information. When you place orders or access your account information, you are connected to our secure server. We encrypt your information using SSL (secure socket layers) secure server software before it is sent to us. This ensures that your information can only be read by our secure server and cannot be unscrambled by any outside party. Your information is then stored on another secure server, which is not directly connected to the Internet. Furthermore, all information is collected lawfully and in accordance with the Data Protection Act 1988.
Payment Security policy
Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected.
We value your trust within us